Frequently asked questions

For ready-made Ready-to-Go formulas, 25 units of one product (pack). You can combine products in one order.

By the number of units of one pack in your order: 25–49, 50–99, 100–249 and 250–999 units. From 1,000 units we prepare an individual quote. Prices are in euros, exclude VAT and are shown for every product and in the price list.

VAT is added according to the law. Supplies to businesses with a valid EU VAT number in another member state are generally VAT-exempt (reverse charge); we state this on the invoice.

Printing from your artwork and applying the label costs €0.30 per unit, with no set-up fee.

No. Label printing and application is an optional service. We can supply the products without a label and you apply it yourself. Before sale, every pack must carry a label with all mandatory information.

Orders are paid in advance. We send the payment details with the order confirmation.

We deliver across the EU. Shipping is charged according to the delivery address and is always confirmed in the order confirmation, before payment.

Your order tells us what you want. We confirm availability, lead time and the final amount including shipping; the order becomes binding only when you accept this confirmation. Details are in the delivery and payment terms.

Yes, in selected languages. The texts include ingredients, active substances per daily dose, dosage, warnings, allergens and storage. You also receive a size template and a manual for your designer.

The artwork is supplied by the client or their designer. We check the finished PDF and send you a proof.

In most EU countries, a food supplement must be notified to the competent national authority before it is placed on the market. Requirements differ by country. We will advise you and prepare the documents. See the guide Food supplement notification in the EU.

Yes. Some rules are the same across the EU (labelling, health claims, novel foods), others are national: notification, maximum amounts of some vitamins and minerals, permitted plant substances and the label language. Tell us where you plan to sell and we will advise you before you order. See the guide Sourcing supplements from another EU country.

The choice of claims for your label and marketing is yours. Authorised claims are listed in the EU register; an overview of the rules is in the guide Health claims for food supplements.

In Slovakia (EU). Liposomal and liquid supplements, tinctures, honeys as well as tablets, capsules and powders are supplied under your brand from one place, in one order.

Finished products with your label are usually dispatched within 3–5 working days of receiving your label artwork, if the product is in stock. Delivery time then depends on the destination.

Sample options are agreed individually. Write to us and tell us which products you are interested in.

Yes, see contract manufacturing. Liquid and liposomal from approx. 100 l, tablets and capsules from approx. 30,000 tablets or capsules, powders from approx. 100 kg.

No. We work for businesses that sell under their own brand: supplement brands, e-shops, pharmacies and practitioners.

Ready-made formulas from the catalogue can be used by several brands. Exclusivity can be agreed with contract manufacturing.

Choose products in the catalogue and send an order, or send us an enquiry. We will get back to you with the next steps.